About Your Visit

About Your Visit

Our doctors and nurses are available to serve all of your health care needs, from regular check-ups to specialist consultations.

To make an appointment:

Phone: (828) 452-8878

Walk-Ins Welcome 

To make the most of your visit, follow these helpful tips:

When to Call the Doctor

Call right away if your child is…
  • Younger than 3 months with >100.4°F
  • 3 months to 1 year with >102°F
  • Fever rises above 104°F at any age
Call right away if your child has a fever and…
  • Looks very ill, is unusually drowsy, or is very fussy
  • Has been in a very hot place (car)
  • Has other symptoms such as a stiff neck, severe headache, severe sore throat, severe ear pain, unexplained rash, or repeated vomiting or diarrhea
  • Has immune system problems
  • Has had a seizure
Also call your child’s doctor if
  • Your child still “acts sick” once his fever is brought down
  • Your child seems to be getting worse
  • The fever persists for more than 24 hours in children <2 years old
  • The fever persists for more than 3 days in children 2 years or older.


Write it down before you arrive:

Write down any questions you may have prior to your visit. There are no bad questions when it comes to your child's health, so ask away.

Gather your information:

As an active partner in your health care, you play a very important role. Bring a list of the medicines your child is taking, including names and the doses. For complex health needs, consider creating a medical history binder and include evaluations from other physicians.

Bring someone with you:

It's helpful to have an extra set of hands and ears when hearing new medical information, so if possible, bring another adult with you to the appointment. If we can help you in any way, please let us know.

Arrive early:

Traffic and parking often take longer than you may expect. Also, allow 10 to 15 minutes for the check-in process. Delays do happen, so be prepared. Bring a favorite book to help make the time go by more quickly.

If you have to wait for your doctor because of an unexpected emergency or on a very busy day, remember that you will receive the same immediate care if you're in a similar situation.

Make the most of your appointment:

Ask questions while meeting with your doctor. Also, remember to ask for any instructions from the doctor or letters of medical necessities that you may need.

After the appointment:

As soon as you're done meeting with the doctor and nurse, take a few moments to write down some notes about what just happened during the visit; also write down any other questions you have and important phone numbers to call, such as the clinic's nursing line, prescription refill line and appointment line. When possible, make your follow-up appointment before you leave and write down new appointment dates.